International shipping for cleaning companies has always been a headache — customs paperwork, surprise duties, restricted chemicals that get flagged at the border. J. Racenstein has partnered with FedEx Crossborder to eliminate those problems for professional cleaning contractors ordering from outside the United States.

What the FedEx Crossborder Partnership Handles

The integration is built into the checkout. You shop the same catalog, pick a delivery option, and the system calculates duties, taxes, and compliance before you pay — not after your package lands in customs.

Compliance and Regulations

Export rules change constantly. Hazmat classifications, chemical restrictions, and import documentation vary by country and shift without warning. The FedEx Crossborder system checks every order against current regulations automatically, so a shipment of cleaning chemicals to Australia follows different rules than one to the UK — and both clear without you chasing paperwork.

All Paperwork Handled

Commercial invoices, customs declarations, harmonized tariff codes — none of that lands on your desk. J. Racenstein and FedEx Crossborder generate and file everything. That eliminates the two most common international-order failures: delays from incomplete documentation and unexpected broker fees on delivery.

Transparent Delivery Options

You choose your shipping speed and see the total landed cost at checkout — duties, taxes, and freight included. No surprises at the door. If you are outfitting a crew overseas or stocking a satellite operation, you can plan costs to the dollar before you commit.

Restricted Items Filtered Automatically

Certain products — primarily soft wash chemicals, aerosols, and items classified as hazmat — cannot cross international borders legally. The system blocks those items from international checkout rather than letting you order, wait, and then get a refund notice. If you need to know which product categories are affected, J. Racenstein's international shipping guide covers the specifics.

How to Place an International Order

The process is the same as a domestic order:

1. Browse the catalog — window cleaning tools, water fed systems, pressure washing equipment, fall protection gear — and add items to your cart.
2. At checkout, enter your international shipping address. The system calculates duties, taxes, and available shipping methods.
3. Select the delivery speed that fits your timeline and budget.
4. Complete payment. J. Racenstein and FedEx Crossborder handle customs, documentation, and tracking from there.

With over 110 years supplying professional window cleaners, pressure washers, and exterior cleaning contractors, J. Racenstein carries specialty items — from ProTool water fed poles to Gardiner carbon fiber poles — that are difficult or impossible to source outside the US. International shipping through FedEx Crossborder makes that catalog accessible to cleaning professionals worldwide.