Privacy Policy
Last updated: [Feb. 7, 2026]
This Privacy Policy describes how J.Racenstein Company, LLC (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit or make a purchase from JRacenstein.com (the “Site”), or otherwise interact with us.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1) Information We Collect
We may collect the following types of information:
A) Information You Provide to Us
When you place an order, create an account, contact us, or otherwise interact with our Site, you may provide information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed by our payment processors; we do not store full credit card numbers on the web orders)
- Order details and purchase history
- Any information you provide in messages, forms, or customer support communications
B) Information We Collect Automatically
When you visit our Site, we may automatically collect information such as:
- IP address
- Browser type and device information
- Pages viewed and actions taken on the Site
- Referring/exit pages
- Approximate location (derived from IP address)
- Cookie and similar tracking data
C) Information from Third Parties
We may receive information from third parties that help us operate our business, such as:
- Payment processors
- Shipping carriers
- Marketing and analytics providers
- Customer support tools
- Ecommerce and website technology providers (including BigCommerce)
2) How We Use Your Information
We use personal information for purposes such as:
- Processing and fulfilling orders
- Payment processing and fraud prevention
- Shipping, returns, and customer support
- Creating and managing customer accounts
- Communicating with you about orders, products, and service updates
- Sending marketing emails (you can unsubscribe at any time)
- Measuring and improving Site performance and customer experience
- Personalizing content and advertising
- Complying with legal obligations
3) Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Site, understand how visitors use our Site, and support advertising and analytics.
You can manage your cookie preferences at any time using our cookie banner or cookie settings tool. You can also control cookies through your browser settings; however, blocking some cookies may affect Site functionality.
4) How We Share Personal Information
We may share personal information with third parties for business purposes, including:
- Service providers who help us operate our Site and fulfill orders (e.g., payment processors, shipping providers, hosting providers, customer service platforms)
- Analytics providers that help us understand Site usage
- Advertising partners that help deliver and measure ads
- Professional advisors (e.g., legal, accounting)
- Law enforcement or regulators when required by law
We do not share more personal information than necessary for these purposes.
5) Advertising and Analytics
We may use third-party analytics and advertising services (such as Google Analytics and advertising platforms) to understand how visitors use our Site and to show relevant advertisements.
These providers may collect information through cookies and similar technologies. You can manage your preferences through our cookie settings tool.
6) Email and Marketing Communications
If you subscribe to our email list or provide your email during checkout, we may send you promotional emails.
You can opt out of marketing emails at any time by using the “unsubscribe” link in the email. Transactional messages (such as order confirmations and shipping updates) will still be sent.
7) Data Security
We take reasonable measures to protect personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8) Data Retention
We retain personal information for as long as reasonably necessary to:
- fulfill orders and provide customer service
- maintain business records
- comply with legal and tax obligations
- resolve disputes and enforce our agreements
9) Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11) Contact Us
If you have questions about this Privacy Policy, you may contact us:
Email: [email protected]
Mailing address: 3201 S Harbor Blvd, Santa Ana CA 92704
Phone: 201 809-7500
California Privacy Notice (CCPA/CPRA)
This section applies only to California residents and supplements the information above. It describes your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).
12) Categories of Personal Information We Collect (California)
In the last 12 months, we may have collected the following categories of personal information:
- Identifiers (name, email address, shipping address, billing address, phone number, IP address)
- Commercial information (order history and transaction details)
- Internet or other electronic network activity (browsing behavior, interactions with the Site, cookie data)
- Geolocation data (approximate location derived from IP address)
- Customer service information (communications with us)
13) Purposes for Collection (California)
We collect personal information for the purposes described in Section 2 above, including order fulfillment, customer service, marketing, analytics, security, and legal compliance.
14) Sale or Sharing of Personal Information (California)
We do not sell personal information for money.
However, under California law, some uses of cookies and similar technologies for targeted advertising may be considered “selling” or “sharing” personal information. You may opt out of the sale or sharing of your personal information through our cookie settings tool or by visiting our page:
Do Not Sell or Share My Personal Information (California)
15) Sensitive Personal Information (California)
We do not use or disclose sensitive personal information for purposes other than those allowed by the CPRA, such as to provide our services or process transactions.
16) Your California Privacy Rights
California residents may have the following rights (subject to certain exceptions):
- Right to know/access
- Right to delete
- Right to correct
- Right to opt out of sale/sharing
- Right to limit use of sensitive personal information
- Right to non-discrimination
17) How to Exercise Your California Rights
To submit a request, contact us:
Email: [email protected]
Mailing address: 3201 S Harbor Blvd, Santa Ana CA 92704
Phone: 201 809-7500
We may need to verify your identity before completing your request.
18) Authorized Agents
You may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and may also require you to verify your identity directly.
19) Global Privacy Control (GPC)
Some browsers and browser extensions support the Global Privacy Control (“GPC”) signal.
Where required by law, we will treat a GPC signal as a valid request to opt out of the sale or sharing of personal information for that browser or device.