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How to Add a New User to Your J.Racenstein Account

How to add a new user to your existing account

Jay Racenstein Jay Racenstein
2 minute read

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Adding a new user to your J.Racenstein account gives every person on your team their own login and password — no credential sharing, no confusion over who ordered what. Here's how to add a new user and which role to assign.

How to Add a New User

  1. Go to User Management in your account dashboard.
  2. Select the Users tab.
  3. Click Add User.
  4. Enter the new user's name, email address, and assign a role.
  5. Save.

The new user receives an email invitation, clicks the link, creates their own password, and logs in independently. Administrators keep full control over permissions and purchasing limits.

Available User Roles

Admin

Full access: manage users, roles, orders, account settings, and purchasing permissions. No restrictions.

Senior Buyer (Most Common)

Place orders, view company order history, manage carts and purchasing workflows, and approve purchases (depending on company settings). Cannot change administrative account configuration.

Junior Buyer

Browse products, add items to cart, and submit orders or quote requests. Cannot manage users or company settings, and orders may require approval before they finalize.

Which Role Should You Pick?

Senior Buyer is the most commonly added role. It gives crew leads or office staff the ability to place and track orders without exposing account-level settings. Use Admin only for people who need to manage users or change account configuration. Junior Buyer works well for field techs who need to request supplies but shouldn't commit company funds without approval.

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